Payment and dispatch
The following terms and conditions apply:
Dispatch conditions
Domestic delivery (Germany) and neighbouring countries: Belgium, Denmark, Estonia, Finland, France, Greece, Iceland, Italy, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherlands, Norway, Austria, Poland, Portugal, Sweden, Switzerland, Slovenia, Spain, Hungary.
Dispatch costs (inclusive of legally applicable VAT)
Deliveries within Germany (except bulky goods):
DHL
Germany
4,95 €
GLS
Germany
3,95 €
up to 20 kg
14,95 €
Bulky goods surcharge:
DHL | GLS |
25,00 € per basket | 12,95 € per basket |
Delivery time at Bulk goods 3 -15 working days
Deliveries to other EU countries (France, Austria) via DHL Weltpaket Premium:
Parcels up to 25 kg | 16,95 € |
Parcels over 25 kg up to 50 kg | 32,95 € |
Parcels over 50 kg up to 75 kg | 48,95 € |
Parcels over 75 kg up to 100 kg | 64,95 € |
Parcels over 100 kg up to 150 kg | 80,95 € |
Parcels over 150 kg up to 250 kg | 96,95 € |
Parcels over 250 kg up to 350 kg | 112,95 € |
Parcels over 350 kg | upon request |
Zone 1
Austria, Belgium, Denmark, France, Liechtenstein, Luxembourg, Monaco, Netherlands, Poland, Switzerland, Czech Republic
Parcels up to 25 kg | 13,95 € |
Parcels over 25 kg up to 50 kg | 26,95 € |
Parcels over 50 kg up to 75 kg | 39,95 € |
Parcels over 75 kg up to 100 kg | 52,95 € |
Parcels over 100 kg | upon request |
except bulky goods! Bulky goods surcharge: | €39.00 per shopping cart |
Italy, Sweden, Slovakia, Slovenia, Spain, Hungary
Parcels up to 25 kg | 18,95 € |
Parcels over 25 kg up to 50 kg | 36,95 € |
Parcels over 50 kg up to 75 kg | 54,95 € |
Parcels over 75 kg up to 100 kg | 72,95 € |
Parcels over 100 kg | upon request |
except bulky goods! Bulky goods surcharge: | €39.00 per shopping cart |
Zone 3
Bulgaria, Estonia, Finland. Greece, Croatia, Ireland, Latvia, Lithuania, Norway, Portugal, Romania
Parcels up to 25 kg | 24,95 € |
Parcels over 25 kg up to 50 kg | 48,95 € |
Parcels over 50 kg up to 75 kg | 72,95 € |
Parcels over 75 kg | upon request |
except bulky goods! Bulky goods surcharge: | €39.00 per shopping cart |
For shipping outside the EU, there are also customs duties incurred by the shipping companies for handling the customs formalities. These usually range between approx. € 20 and € 35 (depending on the value of the goods).
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 3 days, for deliveries abroad within 3 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
Payment options
- Prepayment via transfer
- Payment via PayPal
- Payment via PayPal Express
- Payment via PayPal (credit card, direct debit, invoice)
- Payment by invoice
- Payment via Sofortüberweisung [immediate transfer]
Further details on payment
When paying by credit card, your credit card account will be charged when the goods are dispatched.
The invoice amount is to be settled at the time of payment on invoice within 30 days.
In case of questions, please contact us at the contact details mentioned in the Legal Notice.