Shipping and Charges

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Domestic delivery (Germany) and neighbouring countries: Belgium, Denmark, Estonia, Finland, France, Greece, Iceland, Italy, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherlands, Norway, Austria, Poland, Portugal, Sweden, Switzerland, Slovenia, Spain, Hungary.

Dispatch costs (inclusive of legally applicable VAT)

Deliveries within Germany (except bulky goods):

DHL

Germany

4,95 €


GLS

Germany

3,95 €


Express shipping by GLS


up to 20 kg 

14,95 €



Bulky goods surcharge:


DHL
GLS
25,00 € per basket
12,95 € per basket


Delivery time at Bulk goods 3 -15 working days



Deliveries to other EU countries (France, Austria) via DHL Weltpaket Premium:


Parcels up to 25 kg16,95 €
Parcels over 25 kg up to 50 kg32,95 €
Parcels over 50 kg up to 75 kg48,95 €
Parcels over 75 kg up to 100 kg64,95 €
Parcels over 100 kg up to 150 kg80,95 €
Parcels over 150 kg up to 250 kg96,95 €
Parcels over 250 kg up to 350 kg112,95 €
Parcels over 350 kgupon request
Deliveries to other EU countries via DHL EU Paket:

Zone 1

Austria, Belgium, Denmark, France, Liechtenstein, Luxembourg, Monaco, Netherlands, Poland, Switzerland, Czech Republic


Parcels up to 25 kg13,95 €
Parcels over 25 kg up to 50 kg26,95 €
Parcels over 50 kg up to 75 kg39,95 €
Parcels over 75 kg up to 100 kg52,95 €
Parcels over 100 kgupon request
except bulky goods! Bulky goods surcharge:€39.00 per shopping cart

Zone 2

Italy, Sweden, Slovakia, Slovenia, Spain, Hungary

Parcels up to 25 kg18,95 €
Parcels over 25 kg up to 50 kg36,95 €
Parcels over 50 kg up to 75 kg54,95 €
Parcels over 75 kg up to 100 kg72,95 €
Parcels over 100 kgupon request
except bulky goods! Bulky goods surcharge:€39.00 per shopping cart

Zone 3

Bulgaria, Estonia, Finland. Greece, Croatia, Ireland, Latvia, Lithuania, Norway, Portugal, Romania


Parcels up to 25 kg24,95 €
Parcels over 25 kg up to 50 kg48,95 €
Parcels over 50 kg up to 75 kg72,95 €
Parcels over 75 kgupon request
except bulky goods! Bulky goods surcharge:€39.00 per shopping cart


***** If the delivery is made to a non-EU country, additional customs, taxes or fees may have to be paid by the customer, but not to the provider, but to the customs or tax authorities responsible there. The customer is advised to check the details with the customs or tax authorities before ordering.

For shipping outside the EU, there are also customs duties incurred by the shipping companies for handling the customs formalities. These usually range between approx. € 20 and € 35 (depending on the value of the goods).



Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 3 days, for deliveries abroad within 3 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Payment options

-  Prepayment via transfer
Payment via PayPal
Payment via PayPal Express
Payment via PayPal (credit card, direct debit, invoice) 
Payment by invoice
Payment via Sofortüberweisung [immediate transfer]


Further details on payment

 

When paying by credit card, your credit card account will be charged when the goods are dispatched.

The invoice amount is to be settled at the time of payment on invoice within 30 days.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.